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If you encounter
an issue with your server platform, please follow these steps to
obtain support on your product.
-
Get connected to our
support web page
for 24x7 support when you need it to get the latest and most
complete technical support information on all Intel Enterprise
Server Platforms. Information available at the support site
includes:
- Latest
BIOS, firmware, drivers and utilities
- Product
documentation, installation and quick start guides
- Full
product specifications, technical advisories and errata
-
Compatibility documentation for memory, hardware add-in
cards, chassis support matrix and operating systems
- Server and
chassis accessory parts list for ordering upgrades or spare
parts
- A
searchable knowledgebase to search for product information
throughout the support site
-
Send an email to Intel’s technical
support center using the following
online form
if you are still unable to obtain a solution to your issue.
- Lastly, you
can contact an Intel support representative using one of the
following support phone numbers.
Charges may apply. Intel customer support suggests filling out
the
issue report form to
better service the issue.
Intel now offers Channel Program members
around-the-clock
24x7 technical phone support
on Intel® server boards, server chassis, server RAID controller
cards, and Intel® Server Management.
Warranty
Information
Connect to Intel's website to obtain
warranty information.
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